Effective Date: 2026-07-11
SupportMora Demo collects information needed to create accounts, manage tickets, provide customer support, process payments, send notifications, maintain security logs, and improve support operations. This may include name, email, phone number, company details, ticket messages, attachments, chat messages, payment references, invoice details, IP/device information and activity logs.
Information is used for support delivery, authentication, ticket management, billing, notifications, security monitoring, reporting and legal/compliance purposes. The system may send email, SMS, WhatsApp or in-app notifications depending on administrator settings and user preferences.
SupportMora Demo should not sell customer data. Access is restricted to authorized administrators, agents, support staff and service providers required to operate the portal. Data may be retained for support history, financial records, legal obligations and fraud prevention. Users may request correction, export, account closure or deletion where legally and operationally possible.
For privacy requests, contact support@example.com.