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SupportMora Support Plans

Choose the right support level for your business.

Use SupportMora support plans for priority help, software maintenance, paid support contracts, renewals, and VIP response for your customers or clients.

Create Customer Account Login to Pay

Payment Methods

Admin can activate only the payment gateways required for this portal.

Bank transfer/manual payment details:
Bank Name: YOUR BANK NAME
Account Name: YOUR COMPANY NAME
Account Number: 0000000000
After payment, upload proof and enter your transfer reference.

Basic

Basic Support

₦0.00
Custom

General support for normal customer enquiries.

Ticket submission
Knowledge base access
Normal response queue

Standard

Starter

$19.00
Monthly

For small teams testing SupportMora.

2 agents, basic tickets, knowledge base, email support

Priority

Business

$49.00
Monthly

For growing companies needing SLA and reporting.

10 agents, SLA, live chat, reports, payment tracking

Standard

Standard Support

₦50,000.00
Monthly

Paid standard support for active business customers.

Priority ticket queue
Email support
Installation assistance
Monthly support coverage

Critical

Enterprise

$149.00
Monthly

Full support suite for advanced teams.

Unlimited agents, AI assistant, API/webhooks, advanced reports

Premium

Premium Support

₦150,000.00
Monthly

Premium business support for clients who need faster attention.

Priority ticket queue
Faster response
Remote troubleshooting
Monthly maintenance assistance
Manager escalation

VIP

Enterprise Support

₦500,000.00
Yearly

Enterprise support for serious organizations and software customers.

VIP ticket priority
Dedicated support attention
SLA monitoring
Escalation support
Custom maintenance arrangement

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