Admin Dashboard
4Total Tickets
3Active Tickets
1Urgent
2SLA Breached
0SLA At Risk
0Unread Notifications
1New Feedback
1Resolved
4Products/Services
0Automation Rules
1Client Companies
0Expired Company Support
Latest Tickets
| Ticket | Customer | Status | Priority | SLA |
|---|---|---|---|---|
| SMD-20261030-1002 Payment confirmed but invoice still pending | Demo Company Customer | Open | Urgent | Breached |
| SMD-20261030-1001 Cannot access my billing dashboard | Demo Customer | In Progress | High | Breached |
| SMD-20261030-1004 Need clarification before buying enterprise plan | Demo Company Customer | Waiting for Customer | Low | On Track |
| SMD-20261030-1003 Feature request for WhatsApp notifications | Demo Customer | Resolved | Medium | Met |
Recent Activity
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One-click demo login as Demo Support Agent
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One-click demo login as Demo Support Manager
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One-click demo login as Demo Company Customer
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One-click demo login as Demo Admin
Latest Feedback
Open Feedback CenterSupportMora looks professional
The demo is clear and the ticketing flow is easy to understand.